Papers

"Primary Health Properties PLC (PHP) and the Good Governance Institute (GGI) Innovative capital solutions to achieving STP goals"

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Papers

Scrutiny: the new assurance? A good governance discussion document

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Matrices

A maturity matrix to guide the adoption of best practice in the management of complaints in NHS Trusts

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BAPs

GGI - Complaints handling in NHS Trusts BAP

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BAPs

"Complaints handling in NHS organisations"

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BAPs

Board Assurance Prompt - System transformation

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Briefings / guides

A simple guide to risk for members of boards and governing bodies

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