Learning from mistakes serves like a vital organ to reflective and learning organisations – improving outcomes for citizens and colleagues alike.
Our training reinforces the principle that incident reporting and thorough, open investigations help any organisation learn from its mistakes and improve the safety of its patients and clients.
The interactive training session includes:
Why do we report incidents?
How incident reporting works
Investigating incidents
Serious incident reporting
Closing the loop
Learning across the organisation
This training is an interactive session with one of our experts aligned with your organisational priorities, a Q&A document for all attendees to take away and a test. All trainees receive a certificate.
University Hospitals of Morecambe Bay Trust (UHMBT) has been working with GGI for around eight months now; the core part of this work is a review of our trust governance and assurance structures and processes. The GGI team have acted with professionalism and integrity throughout this period. Each phase of the programme has been conducted at pace but with the relevant evaluation processes in place to ensure sustainability for the future and longev...
Your feedback
Thanks to the GGI team, Andrew, Mark and Sam for their shared experiences, collective wisdom, challenge and contribution. Practical and thought provoking for the Board Team, well structured and some helpful pre-reading material. Time well spent.
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Peter was amazing! The institute provided a friendly and professional service which advanced governance procedures and accountability for the organisation.
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