Learning from mistakes serves like a vital organ to reflective and learning organisations – improving outcomes for citizens and colleagues alike.
Our training reinforces the principle that incident reporting and thorough, open investigations help any organisation learn from its mistakes and improve the safety of its patients and clients.
The interactive training session includes:
Why do we report incidents?
How incident reporting works
Investigating incidents
Serious incident reporting
Closing the loop
Learning across the organisation
This training is an interactive session with one of our experts aligned with your organisational priorities, a Q&A document for all attendees to take away and a test. All trainees receive a certificate.
GGI has a good grasp of how systems do—and sometimes don't—work. They work well with leaders from across different sectors and maintain a clear focus on improvement and creating better outcomes.
Your feedback
Time with the GGI team is always worthwhile. They really understand the world of public sector leaders and their advice and counsel are to be valued. They are history holders too, with enormous experience of how public sector leaders have adapted through periods of major change and challenge.
Your feedback
I have always found that GGI delivers high-quality work. Their governance background and guidance are as strong as any I’ve ever worked with. In addition, their training and development programmes are perfectly judged to support individual and organisational growth.
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