Duty of candour is a legal, personal, contractual responsibility of everyone who works in the NHS. GGI Academy offers a detailed walk through of both the legal and practical implications of Regulation 20 of the Health and Social Care Act.

This course will particularly cover how to be appropriately open and transparent after an incident has occurred. The interactive training course includes:

  • What duty of candour means for you and your organisation

  • How and when to apologise

  • What the Trust policy requires

  • The process: when and how to act

  • Where to find more information and support

The training includes a film aligned with your organisational policies, an interactive training session with one of our experts, a Q&A document for all attendees to take away and a test for participants. All trainees receive a certificate. Roleplay exercises can also be introduced.

I am extremely proud of the changes we’ve made to our governance processes. We knew we needed to update our approach and reshape the board to embrace different backgrounds and viewpoints – both from inside and outside the game – to help us make good decisions. What we were less clear on was exactly what needed to change and how to change it.

David Mahoney

Chief Operating Officer

Your feedback

With their broad perspective on governance across many sectors and regions, the GGI team were the perfect partners for this exercise. Their input was invaluable, helping us to find a way through the complicated process of bringing our governance up to date and ensuring we’re in the best possible shape to deliver our central mission of raising standards at all levels and attracting more players and spectators to this wonderful sport.

David Mahoney

Chief Operating Officer

Your feedback

There is a lack of joining up at a national level. Departments don’t value other parts of the sector

Gill Morgan

Independant Chair, Gloucestershire ICS

Your feedback

Enquire about our duty of candour training

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