Normi is GGi’s associate director of organisational development and a senior consultant, leading governance and OD programmes across healthcare, education, third sector and wider public-purpose organisations. With more than 15 years’ experience in governance, assurance and risk, including eight years in NHS leadership roles, she specialises in helping boards and senior teams strengthen both their structures and their culture.
Her recent work includes governance reviews and improvement programmes, well-led assessments and board development and OD programmes for NHS trusts, ICBs, non-NHS healthcare bodies and educational institutions, as well as supporting governance transformation for large-scale organisational change. As GGi’s training lead, she is an experienced facilitator who combines analytical rigour with a warm, engaging approach that builds trust and helps leaders turn insight into action.
Before joining GGi, Normi held senior governance and risk roles across NHS commissioning, provider and support organisations, following an early career in quality governance within New York’s non-profit social care sector. She holds a BSc and MSc in Family, Youth and Community Sciences from the University of Florida and an Advanced Certificate in Health Service Governance from the Chartered Governance Institute.
Outside GGi, Normi is a trustee of a local mental health charity and an enthusiastic gardener, gradually transforming her home into a miniature tropical paradise.