Terms & Conditions

Organisational Status

 

Our Mission

The Good Governance Institute exists to help create a fairer, better world. Our part in this is to support those who run the organisations that will effect how humanity uses resources, cares for the sick, educates future generations, develops our professionals, creates wealth, nurtures sporting excellence, inspires through the arts, communicates the news, ensures all have decent homes, transports people and goods, administers justice and the law, designs and introduces new technologies, produces and sells the food we eat – in short, all aspects of being human.

We work to make sure that organisations are run by the most talented, skilled and ethical leaders possible and work to build fair systems that consider all, use evidence, are guided by ethics and thereby take the best decisions.

Good governance of all organisations, from the smallest charity to the greatest public institution, benefits society as a whole. It enables organisations to play their part in building a sustainable, better future for all.

The Good Governance Institute is committed to develop and promote the Good Governance Body of Knowledge, working internationally to identify and spread good governance practice.

Taking our mission forward and our organisational status

The Good Governance Institute is dedicated to pushing forward best practice in governance. Our roots are from within the UK NHS, but GGI has been working independently since 2009. Our focus has developed from our early beginnings in healthcare into other sectors such as higher education, the third sector, commercial organisations, housing associations, the arts, sports and finance etc and we are increasingly building our work internationally too. The Institute plays a leading part in various international networks as well as promoting our work through international publications and meetings.

The Good Governance Institute is a not-for-profit company limited by guarantee and registered in the EU (Republic of Ireland) The Institute is supported by GGI Development and Research LLP and GGI Limited, private organisations set up to work on paid contracts of work within the ethos of the Institute and to promote the work of the Institute internationally. GGI Development and Research LLP and GGI Limited’s commercial support to the Institute ensure that all GGI’s knowledge management publications are freely available to all, and that apart from selected events such as the annual Festival of Governance our events are free to participants. The Institute and GGI Development and Research LLP and GGI Limited have agreed an ethical framework and programme of support for commercial working. GGI Development and Research LLP and GGI Limited take the Institute’s work and name forward, applying the Institute’s governance approach in their work with clients. GGI Development and Research LLP and GGI Limited’s staff all have assigned roles within the Institute.

Company details: 

Good Governance Institute

Company number 590301
Registered in the Republic of Ireland

Registered office:
The Black Church
St. Mary’s Place
Dublin 7 D07 P4AX
Republic of Ireland

GGI Development and Research LLP

Company number C384196
Registered in England and Wales

Registered office:
Old Horsmans
Sedlescombe
East Sussex TN33 0RL

The partners of GGI Development and Research LLP are Andrew Corbett-Nolan, Jaco Marais, GGI Limited, Michael Wood, David Goldberg, David Cockayne and Kate Cockayne. The designated partners of GGI Development and Research are Andrew Corbett-Nolan, GGI Limited and David Cockayne.

GGI Limited

Company number 06836117
Registered in England and Wales

Registered office:
Old Horsmans
Sedlescombe
East Sussex TN33 0RL

Terms and Conditions

 

GGI, and its associated trading organisations GGI Development and Research LLP, Good Governance Ltd and GGI Ltd, work to provide a quality service to all who engage us in their work. Our terms and conditions explain our expectations of clients and the terms under which we are engaged. We hope that these are a clear guide to our trading terms and conditions and that you will consider these fair and sensible.

Upon engagement, we will provide a brief written understanding of the assignment we have been engaged for and our role in this. If this is not correct you must in writing correct any misassumptions. For each work assignment you will be assigned a lead director to oversee that work. If there are any problems with the work this individual should be approached at the earliest possible stage. Should your issues not be resolved please then write to another Director with full details of your concerns.

Our staff work to high confidentiality standards and we will not release specific information about our clients except with their permission or if required to do so under the law. Our practice is to destroy all papers we hold after the conclusion of an assignment. Often we will have had access to internal business details of your organisation and will have been given copies of documents such as your risk register, board assurance framework, personal development plans, etc. Because these will be destroyed at the conclusion of each assignment we ask that any questions you have about an assignment with us is raised prior to the formal conclusion to the work. We ask that you keep all commercial information relating to GGI confidential and that you do not share details of our fee rates with others. We would however like to share summary details of our work with you with others and this would usually include naming your organisation. If you would prefer us not to do this we would ask that you let us know.

Our fee rate is usually expressed in terms of a day rate. Expenses are specified in addition. VAT at the current rate is added to all invoices.

We attempt to minimise the time costs associated with contract administration and invoice settlement. Chasing late payments and lack of clarity around invoicing arrangements can be frustrating and time consuming, and so we ask you to advise us in advance of any special requirements you have around this. If you operate a purchase order system it is your responsibility as client to arrange this and to ensure that this is with GGI, Good Governance Development and Research LLP, Good Governance Ltd or GGI Ltd at this stage. We will not accept the late issue of a purchase order as an excuse for the late payment of an invoice. You should let us know in advance your arrangements for accepting invoices, and any special requirements such as the inclusion of a purchase order number or supplier identification code. We invoice on a monthly basis, and charge expenses at cost. Our terms of trading are for full settlement within 14 days. Late payment of fees will incur an administrative fee of £100 per invoice plus £50 per week that settlement is late. If you require copies of receipts for out of pocket expenses you should specify this in advance. If you do not do this and later require copies of receipts there may be an administrative charge for this as we ourselves are charged for hunting out paperwork by our accountancy provider. The rate for this is £50 per hour. We are sometimes unable to provide receipts for bus and underground travel in London as these are often paid by Oyster card. All our expense receipts are scrutinised by an independent accountancy services provider.

Should a client wish to terminate an agreement with GGI, GGI Development and Research LLP, Good Governance Ltd and GGI Ltd then the full project fee concerned is immediately payable. GGI Development and Research LLP, Good Governance Ltd and GGI Ltd reserves the right to withdraw services at any time without explanation and fees and expenses due at that time become immediately payable to us.

The copyright to all materials produced from our assignments remains with GGI Ltd unless otherwise specified under particular written agreements with a client.

The limit of any liability for any work undertaken by GGI Development and Research LLP, Good Governance Ltd and GGI Ltd is limited to the agreed fee. Good Governance Ltd and GGI Ltd carry professional indemnity insurance.

We aim to keep all out of pocket expenses at a reasonable minimum cost. We calculate subsistence at a flat rate of £27.50 per day when assignments or meetings require us to be away from our home bases for more than five hours. For staff who are not resident in London overnight accommodation in London is charged at a rate of £150.00 London overnight allowance or at cost of accommodation, whichever is greater. We usually aim to use the Royal Society of Medicine at discounted Fellows’ rates, or if this is unavailable then source a central London appropriate for purpose.

The security and wellbeing of our staff and associates are paramount, as is the value for money we offer clients. We also support good environmental practice. We will always attempt to ensure our travel arrangements use public transport at the most favourable rates possible. In order that our staff may work during travel (and always have a seat) we leave the class of travel to the discretion of our staff. Where ever possible, we pre-book tickets in advance to reduce the end costs of travel. For health and safety reasons, when our staff are either carrying heavy bags, during inclement weather, at night or where a journey is complex we would expect our staff to use a licensed taxi as an alternative to other forms of public transport.

Our policy for hotels is that they are in a safe area of town, provide adequate facilities (such as wi-fi and meals should there be a late arrival) and given the significant number nights travelled by staff that hotels are a reasonable quality and comfort. We also take into account whether there is the need for hotel facilities for private meetings should that be required. For this meeting the hotels we use may not have the cheapest night rates, but as a package overall provide the services, security and comfort we require for our staff to undertake high quality professional work. Our usual benchmark for hotel accommodation is a Malmaison hotel or similar.

Clients undertake not to solicit for employment or separate consultancy work any staff or associates of GGI Development and Research LLP or GGI Limited. If evidence of this comes to light we reserve the right to make charges to the client of equivalent to 100 days at the fee rate applicable to that staff member or associate, plus VAT. Clients also undertake to keep all fee rates, any other commercial details and all details around the management of the programme of work with GGI Development and Research LLP or GGI Limited strictly confidential.

If you require further details of our terms and conditions please contact leigh.gallagher@good-governance.org.uk

 

Code of Ethical Practice

 

As part of how we work, GGI has developed a Code of Ethical Practice. This Code covers both GGI and other organisations and individuals working on behalf of GGI. The aim of the Code is to ensure that any work with which GGI is associated is undertaken to a high professional standard and is based on good ethical practice.

As part of this Code GGI identifies the organisations with which we hold commercial arrangements. Our clients are listed elsewhere on this website. In addition GGI works with the following companies to whom we sub-contract out some of our administrative and other business functions:

Admin Saint:

Who support GGI with a range of administrative, secretarial and research support functions including website support

Centrix Solutions Limited:

who undertake bookkeeping and financial administration for GGI

Mark Gardner:

who supports GGI with HR advice

Diffusion Digital:

Who support GGI with the hosting and maintenance of the GGI website.

The GGI accountants are Baker Tilly LLP and GGI’s bankers are Drummonds, which is part of the Royal Bank of Scotland plc.

As described in the organisational status section of this website, GGI’s commercial work is undertaken by GGI Development and Research LLP and GGI Limited. GGI Development and Research LLP and GGI Limited in turn sub-contracts out elements of their work to specialist associates who work independently and on a project-by-project basis with GGI Limited (either as their own companies or as sole traders). Any individual identified as an ‘associate’ operates independently and is not a staff member of GGI. They are bound, however, for their work with GGI by our Code of Ethical Practice.

 

Legal

 

This agreement applies as between you, the User of this Web Site and GGI, the owner(s) of this Web Site.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“GGI” means Good Governance Institute, GGI Development and Research LLP, Good Governance Ltd and GGI Ltd

“Service” means collectively any online facilities, tools, services or information that GGI makes available through the Web Site either now or in the future;

“System” means any online communications infrastructure that GGI makes available through the Web Site either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email

links;

“User” / “Users” means any third party that accesses the Web Site and is not employed by GGI and acting in the course of their employment; and

“Web Site” means the website that you are currently using (www.good-goverannce.org.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Intellectual Property

2.1 All Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of GGI, our affiliates or other relevant third parties.  By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

2.2 Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by GGI.

2.3 Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

Links to Other Web Sites

This Web Site may contain links to other sites.  Unless expressly stated, these sites are not under the control of GGI or that of our affiliates.  We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

Links to this Web Site

Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.good-governance.org.uk without prior permission.  Deep linking (i.e. links to specific pages within the site) requires the express permission of Leigh Gallagher, Deputy Director (Communications and Corporate Affairs).  To find out more please contact us by email at info@good-governance.org.uk.

Privacy

Use of the Web Site is also governed by our http://www.good-governance.org.uk/privacy.htm which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

Disclaimers

6.1 GGI makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.

6.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.

Availability of the Web Site

The Service is provided “as is” and on an “as available” basis.  We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

GGI accepts no liability for any disruption or non-availability of the Web Site resulting from external causes

including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Limitation of Liability

8.1 To the maximum extent permitted by law, GGI accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.

8.2 Nothing in these terms and conditions excludes or restricts GGI’s liability for death or personal injury resulting from any negligence or fraud on the part of GGI.

8.3 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977.  However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy. 

Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise. 

Notices

All notices / communications shall be given to us either by post to our Premises at:

Suite 1, 70 South Lambeth Road

London SW8 1RL

or by email to info@good-governance.org.uk

Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

  1. Law and Jurisdiction

These terms and conditions and the relationship between you and GGI shall be governed by and construed in accordance with the Law of England and Wales and GGI and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.