Publications
Prepared by GGI Development and Research LLP for the Good Governance Institute.
Matrices
26/08/2017
A maturity matrix to guide the adoption of best practice in the management of complaints in NHS Trusts
Read onBAPs
25/08/2017
GGI - Complaints handling in NHS Trusts BAP
Read onBAPs
25/08/2017
Complaints handling in NHS organisations
Read onBriefings / guides
03/07/2017
A simple guide to risk for members of boards and governing bodies
Read onPapers
28/01/2017
GGI board insights paper 2: the role of the Medical Director in the NHS
Read onBriefings / guides
01/11/2016
Joint committees and committees in common in CCGs: How to keep within the law
Read onHandbooks
03/10/2016